Privacy Policy

Information We Collect

When you interact with our drawing fundamentals platform, we gather various kinds of information to offer you personalized learning experiences and improve our services.

Personal Information

We collect data you provide directly when creating an account or getting in touch with us. This includes your name, email address, phone number, and any messages you send via our contact forms. When you enroll in our drawing courses, we also collect information about your artistic background and learning objectives.

Usage Data

We automatically gather details about how you use our site and learning platform. This includes pages visited, time spent in different sections, drawing exercises completed, and technical information like your IP address, browser type, and device details.

Cookies and Tracking

Our site uses cookies and similar tracking technologies to enhance your browsing experience, remember preferences, and analyze site performance. You can adjust cookie settings through your browser preferences.

• Essential cookies for website functionality
• Analytics cookies to understand user behavior
• Preference cookies to remember your settings
• Marketing cookies for relevant content delivery

How We Use Your Information

Your personal data helps us deliver high-quality educational content and keep our drawing platform functioning well. We are committed to handling your information responsibly and only for legitimate purposes.

Educational Services

We use your data to grant access to drawing courses, monitor your progress across skill levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization supports more effective learning paths for developing your drawing fundamentals.

Communication and Support

Your contact details enable us to respond to inquiries, share important course updates, and provide technical support when needed. We may also send periodic newsletters about new drawing techniques, showcased artwork, or platform improvements if you’ve opted in to our communications.

Platform Improvement

Usage data helps us determine which drawing exercises are most beneficial, identify areas where learners struggle, and create new content addressing common learning challenges. This analysis is done in aggregate form to protect individual privacy while enhancing our educational approach.

Legal Compliance

In certain situations, we may use or disclose your information to comply with Canadian privacy laws, respond to legal requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We maintain strict controls over how your information is shared and take privacy seriously in all our business relationships.

Service Providers

We work with trusted third-party service providers who help us run our platform, process payments, send emails, and provide customer support. These providers have access only to information needed for their specific services and are contractually bound to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If CentralLinkPortal is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We would notify you via email and provide information about any changes to how your information is handled.

Legal Requirements

We may disclose your information when required by Canadian law, a court order, or government request. This includes situations involving potential threats to safety, fraud investigations, or violations of our terms.

Your Rights and Choices

Under Canadian privacy law, including PIPEDA, you have specific rights regarding your personal data.

Access and Correction

You may request access to the personal information we hold about you and ask us to correct inaccuracies. We’ll provide this information within 30 days of your request, subject to certain legal exceptions.

Data Deletion

You may request deletion of your personal information, and we’ll comply unless we have legitimate grounds to retain it for legal compliance, fraud prevention, or legitimate business purposes. Deleting your account will remove access to your course progress and stored artwork.

Marketing Communications

You may unsubscribe from our marketing emails at any time using the unsubscribe link in each message or by contacting us directly. You’ll still receive essential communications about your account and course enrollment.

Cookie Management

Most web browsers let you control cookies via their settings. You can choose to accept all cookies, reject certain types, or receive prompts before cookies are stored. Blocking essential cookies may affect site functionality.

Data Security and Retention

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transmission, secure server environments, regular security audits, and restricted access controls. We use industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal information only as long as needed to provide our services, meet legal obligations, or settle disputes. Account data is typically retained for three years after closure, while course progress records may be kept for up to seven years for educational record purposes.

International Transfers

While our main operations are in Canada, some service providers may process data in other countries. We ensure adequate protection through contractual safeguards and compliance with Canadian privacy law requirements for international data transfers.

Children's Privacy

Our drawing platform welcomes learners of all ages, and we take special care to protect the privacy of younger users in compliance with Canadian privacy laws.

For users under 18, we require parental consent before collecting personal information. Parents or guardians can review their child’s data, request corrections or deletion, and withdraw consent at any time.

Parental Controls

Parents have the right to review any personal information we’ve collected from their child, request deletion, and refuse further collection or use of their child’s data. We provide clear methods for parents to exercise these rights.

If you believe we have unintentionally collected information from a minor without proper parental consent, please contact us promptly so we can take appropriate action.

Changes to This Policy

We may periodically update this privacy policy to reflect changes in our practices, technology, legal requirements, or other factors. We will inform you about significant changes via email or prominent notices on our website.

Minor updates may be posted without individual notification, so we encourage you to review this policy regularly. The "Last Updated" date at the top shows when the most recent changes were made.

Your continued use of our platform after policy updates indicates your acceptance of the updated terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.